Every plumbing company says “licensed, insured, and honest.” Here's what to actually check before you hire one — and where we stand on each point.
Massachusetts plumbing licenses are public record through the Board of State Examiners of Plumbers and Gas Fitters. Our license number is 9629535-PL-J — look it up before you hire anyone, us included.
Ask for proof of liability coverage, not just a claim on a website. We carry full coverage and will provide documentation on request.
A number quoted before work starts, not an estimate that grows once the job is underway. We quote before we touch anything.
Look at Google and verified review platforms, not just testimonials curated on the company's own site. Ours are checkable.
Ask whether the owner is involved in the work or just running ads. Borels is owner-operated — Rafael and Gustavo Borel are on jobs, not just in the office.
Get a real number, not “ASAP.” Ours is under one hour across Haverhill and the Merrimack Valley.
