No hot water, lukewarm water, leaking tank, or pilot problems — we diagnose first and tell you honestly whether repair or replacement makes more sense.
If your unit is under 8 years old, most issues are repairable and cost far less than replacement. Past 10 years, or if the repair cost approaches a third of a new installation, we'll tell you honestly that replacement is the better value.
We start with the symptom you're describing, check the obvious causes first (power/gas supply, thermostat setting, shut-off valves), then isolate the failed component. Most repairs are completed same-visit once the part is identified.
Every repair includes our 1-year labor warranty on the work performed.
Called about an emergency water heater leak after 5:30pm and had a technician arrive by 6pm, with hot water restored by 8pm, at a reasonable rate.
Messaged the company at 7pm on a Friday about a water heater leak and had a new heater installed less than three hours later.
Responsive, answered every question, and replaced the water heater fast — even on a Sunday morning.
A leak from the tank itself usually means the tank has corroded through — that's a replacement. A leak from a valve or connection is often a simple repair. We'll tell you which one you have.
On electric units it's often a failed heating element; on gas, a thermostat or dip tube issue. Both are typically repairable.
